1. Introduction
NIA is an AI, Data & Technology Agency. These Terms & Conditions govern access to and use of the NIA Softwares website and any related digital services that reference these terms.
Please read these terms carefully. If you have questions about them, you can contact NIA using the details provided in section 21.
2. Definitions
In these Terms & Conditions, unless the context requires otherwise:
- NIA, "NIA", "we", "us", "our"
- Refers to NIA.
- Website
- Refers to the NIA website and its publicly accessible pages.
- Services
- Refers to services described on the website, including AI and machine learning, data and analytics, software development, automation, cloud, and technology consulting, subject to any separate written agreement.
- User, "you", "your"
- Refers to any person who accesses or uses the website.
- Client
- Refers to an organisation or individual that has entered into a specific agreement with NIA for the delivery of services.
- Content
- Refers to text, graphics, images, documents, code, and other materials made available on the website.
- Project
- Refers to a specific engagement defined in a separate written agreement between NIA and a client.
3. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read the applicable terms presented on this page.
[Legal review required: confirm the exact effect of website access and use in relation to these terms.]
4. Website Use
You agree to use the website responsibly. In particular, you should not:
- knowingly misuse the website;
- attempt to gain unauthorised access to any part of the website or its underlying systems;
- interfere with the operation or availability of the website;
- introduce malicious code or harmful material;
- abuse contact forms, messaging channels, or other interactive features;
- impersonate NIA or any other person or organisation;
- use the website for unlawful purposes.
5. Services
NIA provides services across a range of technology areas, including AI and machine learning, AI agents and automation, data and analytics, data engineering, custom software development, web and application development, cloud and infrastructure, and technology consulting.
Information about these services on the website is provided for general information. It does not constitute a binding quotation, proposal, specification, or contract, and it does not create any obligation on NIA to deliver any specific service, outcome, or timeline unless agreed separately in writing.
For more detail on our services, see nia-services.html.
6. Project Engagements
Depending on the engagement, NIA and a client may enter into additional written agreements defining scope, responsibilities, deliverables, fees, timelines, ownership, support, and other applicable terms. These may include documents such as a proposal, scope of work, statement of work, service agreement, software licence, or support agreement.
[Legal review required: define the relationship between these website terms and individual project agreements.]
7. User Responsibilities
You are responsible for the information you provide through the website, including through any contact or messaging channel. You agree that you will:
- provide accurate information to the best of your knowledge;
- only submit information you are authorised to share;
- not knowingly submit misleading or harmful content;
- respect applicable laws and the rights of others.
8. Intellectual Property
Intellectual property rights relating to the website, services, and project deliverables may depend on a range of factors, including pre-existing NIA materials, client-provided materials, third-party materials, open-source components, and project-specific agreements.
The specific ownership and licensing arrangements for any given project should be defined in the applicable written agreement.
[Legal review required: insert approved intellectual-property provisions.]
9. Third-Party Services
NIA may use or integrate third-party technologies, platforms, or services, such as cloud providers, AI platforms, APIs, analytics tools, hosting services, or software libraries. These third-party services may be governed by their own terms and conditions, which may apply separately to your use of them.
Where third-party services are used within a project, their role and any relevant terms may be addressed in the applicable project documentation.
10. Software & Digital Products
NIA may in future offer software products, digital platforms, or related tools. Any such product or platform may be governed by separate licences, subscription terms, usage restrictions, or service-specific documentation.
[Product-specific terms will be published when relevant products or platforms are introduced.]
11. Data & Privacy
Personal information and data handling are addressed separately in the NIA Privacy Policy and in any applicable project agreements. These Terms & Conditions do not replace or duplicate that policy.
[Privacy Policy link will be added when that page is available.]
12. Communications
Initial enquiries may be made through WhatsApp, email, or other channels provided by NIA. Project-specific obligations, where applicable, may be documented separately in writing.
Current contact channels include:
- WhatsApp: +254 788 617 386
- Email: hello@niasystems.com
13. Availability & Changes
The website and its content may change over time. Content may be added, updated, or removed. Services may evolve, and features may be introduced or discontinued. Temporary interruptions to website availability may occur.
NIA does not guarantee continuous, uninterrupted access to the website.
14. Disclaimers
Information published on this website is provided for general information. Technology recommendations can depend on context, and publicly available information may not be complete for every use case.
Project-specific advice should be confirmed through the appropriate engagement.
[Legal review required: insert approved disclaimer provisions.]
15. Limitation of Liability
[LEGAL REVIEW REQUIRED — INSERT APPROVED LIMITATION-OF-LIABILITY LANGUAGE HERE.]
16. Indemnification
[LEGAL REVIEW REQUIRED — INSERT APPROVED INDEMNIFICATION TERMS HERE.]
17. Termination
[LEGAL REVIEW REQUIRED — DEFINE TERMINATION RIGHTS FOR WEBSITE USE, SERVICES, AND PRODUCT-SPECIFIC AGREEMENTS.]
18. Governing Law
[LEGAL REVIEW REQUIRED — INSERT APPROVED GOVERNING LAW AND JURISDICTION PROVISIONS.]
19. Dispute Resolution
[LEGAL REVIEW REQUIRED — DEFINE THE APPROVED DISPUTE-RESOLUTION PROCESS.]
20. Changes to These Terms
NIA may need to update these Terms & Conditions as the website and services evolve. Where updates are made, the revised version will be published on this page with an updated effective or last-updated date.
21. Contact
If you have questions about these Terms & Conditions, you can contact NIA using the details below.
